Privacy Policy

24A Plus Team (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and disclose your information when you use our website, https://24aplus.com/ (the “Website”).

Information We Collect

• Personal Information: This may include your name, email address, and other information you provide by contacting us through the Website.
• Usage Data: We may automatically collect information about your use of the Website, such as your browsing history, IP address, device type, operating system, and geographic location.

How We Use Your Information

We may use your information for the following purposes:

• To operate and maintain the Website;
• To respond to your inquiries and requests;
• To send you updates and information about our services;
• To personalize your experience on the Website;
• To improve the Website and our services;
• To analyze how you use the Website;
• To comply with legal obligations.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect and store information about your use of the Website. These technologies help us remember your preferences, understand how you use the Website, and improve your overall experience. You can control your cookie preferences by adjusting your browser settings. However, disabling cookies may limit your use of certain features of the Website.

Sharing Your Information

We may share your information with third-party vendors who provide us with services such as website hosting and analytics providers. These vendors are obligated to protect your information and use it only for the purposes we have authorized. We will not share your information with any third parties for marketing purposes without your consent.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Your Rights

You have the following rights with respect to your information:

• To access and update your information
• To request the deletion of your information
• To object to the processing of your information

You can exercise these rights by contacting us at info@24aplus.com.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us. We will take steps to delete the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

Legal Basis for Processing

We process personal data only when there is a legal basis to do so, including:

• Free, informed and specific consent
• Contractual necessity – to provide customer support.
• Legitimate interest – to prevent fraudulent use of license keys and improve the security and performance of our products.
• Legal compliance – to meet obligations under applicable laws, such as AML regulations.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:

• Right to Access – You can request a copy of your personal data that we hold.
• Right to Rectification – You can ask us to correct inaccurate or incomplete data.
• Right to Erasure – You can request deletion of your personal data under certain conditions.
• Right to Restrict Processing – You may request limitation of how we process your data.
• Right to Data Portability – You may request a copy of your data in a structured, machine readable format.
• Right to Object – You can object to how your data is processed in certain cases.

To exercise any of these rights, please email us at info@24aplus.com.

Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purpose for which it was collected (e.g., support, updates)
• Comply with legal and financial record-keeping obligations

When data is no longer needed, it is securely deleted or anonymized.

Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include access controls, and secure communication protocols.

Third-Party Services

We may use third-party services to facilitate support collecting data. These services are GDPR-compliant and handle data according to their own privacy policies.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@24aplus.com
By using the Website, you agree to the terms of this Privacy Policy.